By using our services or visiting our website, you agree to comply with the following terms:
1. Data Security:
Please adhere to the conditions of our security notice.
2. Communication with You:
Every time you use our services, we may send you an email, SMS, or contact you by phone to confirm your registration and discuss the products or services you require. Before providing services to you, we agree that you freely give your consent for the processing of your personal data (hereinafter – consent). You have given your consent for processing your data as outlined in the following extent, manner, and level. Your consent is not written simply because, due to the special nature of data processing, formal requirements cannot always be met. We reserve the right to occasionally send you emails informing you about what we consider important updates on the website, products, and services. You have the inalienable right to withdraw your consent at any time, free of charge, and without giving reasons. This can be done using the link provided in the relevant message or by contacting our employee whose contact information is provided below.
To maintain the quality of our services, we may record some phone conversations when one of the parties is our employee. This is necessary to meet your expectations regarding service and ensure service quality control.
We may use your personal data to send you emails, SMS, or call you for marketing purposes, when we believe it might interest you. You have the right to opt-out of receiving such information at any time, free of charge, and without providing any reasons. You can do this using the link in the relevant message or by contacting our employee whose contact details are provided below.
3. General Information:
The information collected on this website belongs only to us. We will not sell, lease, or otherwise disclose your personal data to third parties without your consent, except in the following cases:
-
This website uses behavior-tracking software called “Speed-Trap.” The data is collected anonymously and used for marketing and optimization purposes. All visitor data is recorded to create browsing profiles using an anonymous user ID. For this purpose, cookies may be used, but only in an anonymous form. The collected data is not used to identify visitors and is not linked to personal data.
-
We will disclose your personal data only to authorized third parties and only in accordance with the law.
-
We may hire other companies to provide us with services, such as credit card processing. These companies have access to your personal data only as necessary to perform their tasks and for no other purposes. They are bound by confidentiality agreements and commit not to disclose any information for other purposes.
-
We may transfer our customer database, including personal data, to a third party acquiring a share package or controlling stake in our company or website services in the event of a merger, acquisition, reorganization, or other legal matters.
4. Links:
Our website contains links to other websites. Please note that we are not responsible for the privacy policies of other websites and recommend that you read the privacy policies of each website you visit regarding the personal data they collect.
5. Cookies:
Cookies are alphanumeric identifiers that we place on your hard drive through your web browser when you visit our website. This allows our system to recognize you when you return to our website, enhancing the services we provide. Cookies can also be used to collect information about the most frequently visited parts of our website. This browsing information can be used to improve the content of our website and make it easier to use. If you prefer not to accept our cookies, you can configure your browser accordingly.
6. If You Want to Delete Your Personal Data:
We are unable to delete your account with personal data for six years from the last communication with us (this may be a sales transaction or other communication via the website or with a consultant). This is because we may need access to historical data for legal regulation and commercial reporting purposes.
7. Questions:
If you have any questions about this privacy policy or the use of your personal data, or if you wish for us to stop using your personal data in any way, please contact us at: info@carglass.lv
8. Changes to This Policy:
If we decide to change this privacy policy, we will post the changes on this website so you will always know what information we collect, how we use it, and under what circumstances we disclose it.