Quality and warranty

Our quality and warranty

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Warranty terms and conditions

SIA Carglass Latvia provides replacement and repair services with a lifetime warranty that is valid until the client transfers the vehicle’s ownership. SIA Carglass Latvia provides all glass with a two-year warranty that includes the following preparation and raw material defects:

• Optics
• Lamination
• Measures and curvature

The warranty for glass and replacement service does not apply first and foremost in the following cases:

• The vehicle’s glass frame is rusty or covered with defective paint or defective varnish
• The glass was broken as a result of mechanical impact
• There is visible mechanical damage or scratch marks on the glass
• The glass was damaged as a result of the vehicle being used outside of its intended scope of use
• The glass damage occurred as a result of vehicle body deformation or manufacturing defects in the vehicle’s body
• The glass damage has occurred on a vehicle that has been involved in a serious accident
• The vehicle is used in racing or training
• The glass damage is a result of normal wear

We are always ready to help

We do everything possible to leave you satisfied with our service. If problems should occur, however, we do our best to resolve them as quickly as possible. If you have any questions, contact us on +371 676 60129 from Monday to Friday. Our customer service is always ready to help.